Shipping policy

Shipping Policy

At Buffalo Games, we strive to process and deliver your orders as quickly and reliably as possible. Please review our shipping rates, delivery timelines, and geographic coverage below.

1. Delivery Destinations

  • United States: We currently process and ship orders only within the United States.

  • International Shipping: We currently do not process international orders.

2. Shipping Carriers & Timelines

  • Carriers: All orders within the continental US are shipped via US Postal Service (USPS) or FedEx.

  • Estimated Delivery Time: Orders typically arrive within 10 business days. (Note: Rare delays beyond 10 business days may occasionally occur).

3. Shipping & Handling Rates

Standard order shipping fees are determined based on your order subtotal:

Order Subtotal Shipping & Handling Fee
$0.00 – $29.99 $8.97
$30.00 – $49.99 $10.97
$50.00 – $69.99 $13.97
$70.00 – $89.99 $15.97
$90.00 – $109.99 $17.97
$110.00 – $129.99 $19.97
$130.00+ Varies
Note: Certain items—particularly those with large or heavy packaging—may incur specific shipping fees separate from the standard rate table.

4. Puzzle Subscription Shipping

Puzzle Subscriptions incur a one-time flat shipping & handling fee at the time of purchase:

  • 6-Month Puzzle Subscription: $59.95 (one-time fee)

  • 12-Month Puzzle Subscription: $105.95 (one-time fee)

5. Need Assistance?

If you have any questions regarding your shipment or order status, please contact our support team:

  • Phone: 1-(855)-895-4290

  • Hours: Monday – Friday, 8:30 AM – 5:00 PM Eastern Time